I've never walked into a veterinary office before and felt so welcome! I was greeted with smiles and friendly faces. It felt like I'd been taking my Charlie there for years! Also, it was a joy to watch the dogs playing in the playroom with an attendant who was actively engaging with them. I really want her job! Unfortunately, my Charlie is too sick to go play in there right now, but I hope that he will get a chance to spend a day at the doggie resort before he passes. Speaking of which... Dr. Rodier was amazing! He took the time to get to know my husband and I, and he took the time to let us get to know him. He was empathetic to the fact that my dog has cancer - he related his own personal story about his own dog who battled the same illness, and it very nearly choked him up. There was nothing "robotic" or mechanical about the diagnosis or plan of treatment. His FIRST goal is quality of life, and he presented two treatment plans very clearly. He gave us the pros and cons to each protocol and let US decide which is best for our dog. And, he made sure that we felt good about the decision we made. I will definitely be switching ALL of my veterinary needs to Blue Springs Animal Hospital. I just wish they treated people, too!
TriciaS
